FREQUENTLY ASKED QUESTIONS (FAQ)
- Do you have internet connection in your hotel?
You can enjoy wireless internet connection in all rooms and throughout the hotel free of charge.
- What are the check-in and check-out times?
Check-in is 14:00 and check-out is until 12:00.
- Is smoking allowed in the rooms?
There are both smoking and non-smoking rooms in our hotel. Please specify your room choice during the reservation process.
- Is there a swimming pool in your hotel?
There is an indoor swimming pool.
- Do you have rooms with Bosphorus view?
Only our Senior Suites are with Bosphorus view. Junior Suite Rooms are with city view.
- Is your hotel close to Taksim Square?
Our hotel is only 500 meters away from Taksim Square.
- How can I reach your hotel from the airport?
You can take Havataş buses from the Atatürk Airport and the Sabiha Gökçen International Airport to Taksim Square. Also, as the Point Hotel Taksim, we are offering our private transfer service from the Atatürk Airport. Please contact us for the price of this service and your flight details.
- Do I have to pay a penalty if I cancel my reservation?
You can cancel your reservation by 12:00 one day prior to your check-in date without any penalties. If you cancel later than that, you will be required to pay the price of the first night.
- How can I see my reservation?
You can see and manage your reservation using the link above.
- Should I have my ID with me to check-in?
Yes. You should have either your ID, driving licence or passport with you.